Internal systems
Job cards, stock, scheduling, approvals, quoting and reporting. The software your staff sit in all day.
Services
Everything we do, on one page.
Start here if you are not sure which part of LENCOE you need. Each section links through to the detail.
Our main product
NyViA
A support and sales system that answers your customers at any hour, in your tone of voice, from your own product and policy information. It qualifies leads, writes them into your CRM, and hands the ones that need a person to a person.
- Answers on your website, in your app and on WhatsApp
- Works from your content, not from the open internet
- Says when it does not know and fetches a person
- Every conversation logged, searchable and yours
- Live in about three weeks
Core service
Custom software
Built for how your business actually operates, in open source or closed source, and owned by you when it is finished.
Customer portals
Where your clients see their account, orders, documents and usage, and stop phoning to ask.
Websites and stores
Fast, secure, and built from scratch rather than assembled from a theme and thirty add-ons.
Integrations
Getting the systems you already run to share information, so nobody retypes the same numbers.
Replacing old software
A staged move off a system you have outgrown, with your history intact and the business running.
Automation
Removing the repetitive manual steps between your systems, so the work happens without a person driving it.
Smaller line of the business
FX trading terminal
A subscriber platform with two trading engines running on live markets and three more in testing. It is a separate part of what we do, and it is not for everyone.
Trading carries a high risk of loss and is not suitable for everyone. LENCOE supplies software only and never holds or trades client money.
2Live engines
3In development
24+Pairs watched
24/5Running
Not sure?
Which one do I actually need?
Start with NyViA. It handles the routine questions immediately, at any hour, and only involves your team when a person is genuinely needed. It is usually live in about three weeks and does not require changing anything else you run.
That is a custom internal system. Spreadsheets are a signal that the software you have does not match how you work. We start by watching how the work happens now, then build to that.
That is an integration, and it is usually one of the cheapest projects with the fastest payback. Three to eight weeks in most cases.
Worth doing the arithmetic. At a certain monthly spend, building and owning your own store or portal costs less over three years than renting one. We will run those numbers with you honestly, including the case where staying put is the right answer.
That is fine and it is the most common starting point. Describe what is frustrating on the contact page and we will tell you which of these it is, or whether it is none of them.
Next step
Describe the problem. We will name the solution.
Thirty minutes on a call is usually enough to know what needs building, roughly what it costs and whether it is worth doing at all.
- First call
- 30 minutes, free
- Reply time
- 1 working day
- Quote
- Fixed, before we build
- NDA
- Signed on request